2007 BELLE TERRE Ch St. Jean Chardonnay

Re: 2007 BELLE TERRE Ch St. Jean Chardonnay

Postby guitarguy » Fri Dec 17, 2010 5:47 pm

My shipment to Houston arrived last week. I am a bit upset here with Garagiste. I received 3 bottles of the 2006 and three bottles of the 2007 instead of the 2007 as advertised and I do not remember being notified of the substitution. What was the deal? Did anyone else have this problem? Did I miss the notification?
Last edited by guitarguy on Tue Dec 21, 2010 2:46 pm, edited 2 times in total.
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Re: 2007 BELLE TERRE Ch St. Jean Chardonnay

Postby Ken Schramm » Sun Dec 19, 2010 5:00 am

I'm curious to know if you took this to Jon and Niki before posting it here. Jon may be way over the top with some of his rhetoric in the emails, but I have yet to contact him or Niki about a customer service problem without getting satisfaction.
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Re: 2007 BELLE TERRE Ch St. Jean Chardonnay

Postby Judd » Wed Dec 22, 2010 9:34 am

Guitarguy:

The wholesaler provided a rogue case of 2006 that was buried in the middle of the pallet of 2007. Happy to swap it out.

Judd
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Re: 2007 BELLE TERRE Ch St. Jean Chardonnay

Postby guitarguy » Wed Dec 22, 2010 9:19 pm

Judd, I appreciate the offer but we are 2000 miles apart and it hardly seems worth either of our time for a sub-$20 wine, even though it is my belief that the 2007 is a better wine. Seems the distributor was at fault here and I already tested a bottle of the 2006 which was okay but this doesn't forgive the error. I also just discovered an error in my Cruet Idyll shipment (I purchased 4 - '08 and 4 - '09 and received 8 -'09's, which were cheaper than the '08's) that I am emailing Melisa regarding. I know you handle a lot of wine, maybe it was just my turn to have a mistake. Consider it my gift to Garagiste as you have always been more than fair to me in the past.
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